Susan Marie Williams

Returns and refunds

​

I don't normally accept returns or offer refunds or exchanges as your print(s) are created specifically for you, but if there's a problem with what you've bought from me, please get in touch within two days of receiving your order.

​

Order cancellations

​

Please let me know as soon as possible if for any reason you need to cancel an order. As my prints are created individually and only as required, I can only accept cancellations (with refund) within five days of your order being placed, and as long as the order hasn't already been prepared for delivery. At that point, it will not be possible to cancel the order or process a refund.